Communication and leader-member exchange: a South African case study
a South African case study
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- Articles
- Submited: October 19, 2022
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Published: October 24, 2022
Abstract
This study partially replicated similar research conducted by Yrle, Hartman & Galle
(2002:262) and Yrle, Hartman & Galle (2003:95-96) in the United States (US), which
examined the correlations between communication style and leader-member exchange
(LMX) in the South African context. It also took into consideration the potential impact
of aspects such as gender, demographics and diversity on supervisor-subordinate LMX
and communication considering the uniqueness of the South African environment.
The research was conducted among supervisors and their subordinates at a South African
government department. Forty-nine supervisors and subordinates, effectively representing
27 organisational dyads, were able to participate in this study. It yielded some interesting
results, the most important of which is that the Pearson correlation coefficient statistical
analysis supported the proposition that there is a correlation between LMX and
communication in dyadic relationships.
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