Cellular phones as an m-commerce application in the emerging youth market in South Africa
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
- Articles
- Submited: October 20, 2022
-
Published: October 24, 2022
Abstract
The effects of wireless communication on society emphasise one of the discrepancies
that exists between developed and developing countries like South Africa. Mobile commerce
is experiencing a growth rate in the developed world unlike in South Africa. Wireless
communication in the form of mobile communication is being adopted at a significant
pace, especially among urban emerging youth markets in South Africa. This market’s
connectivity is mainly via SMS. The most pertinent finding of the research is that the role
of cellular phones as an m-commerce application in the emerging youth market is one
of connectivity, lifestyle and usage convention.
Article Metrics Graph
References
- ANON. 2000. Wireless ads favour the text message route. Marketing Week, 23(33). [Web:]
- http://0-proquest. umi.com.raulib.rau.ac.za [Date of access: 19 Mar. 2004].
- ANON. 2001a. Soweto the m-commerce capital of SA. [Web:] http://www.cointel.co.za/soweto.htm [Date of access: 14 Nov. 2003].
- ANON. 2001b. South Africa country profile. [Web:] http://www.itu.int/ituict/update/pdf/update_3_01/pdf.pdf [Date of access: 19 Mar. 2004].
- ANON. 2001c. The e-business handbook: the 2003 review of innovation at work in South African business. Cape Town: Trialogue.
- ANON. 2001d. M-commerce: exploring the opportunities. Accenture.
- ANON. 2002a. Dial m for mobile: key success factors in the Wireless World. [Web:]
- http://www.line56.com/research/download/rolandberger_ dial_ m_ for_ mobile-us.pdf [Date of access: 25 Aug. 2002].
- ANON. 2002b. e-volve: 'Txt spam' signals trouble for SMS marketing. Marketing Week, 49. [InProQuest :
- http://0-proquest.umi.com.raulib.rau.ac.za] [Date of access: 19 Mar. 2004].
- ANON. 2003a. Statistics of cellular in South Africa. [Web:
- http://www.cellular.co.za/stats/statistics_south_africa.htm [Date of access: 21 Nov. 2003].
- ANON. 2003b. Mobile phone owners rise by a third in Africa and Middle East. New Media Age, Apr. 17 [In Proquest : http://www.0-proquest.umi.com.raulib.rau.ac.za [Date of access: 19 Mar. 2004].
- ANON. 2003c. Marketing with text. [Web:] http://www.biz-community.com/Article/Print.aspx?1= 196&c=16&=ai=2168 [Date of access: 14 Nov. 2003].
- ANON. 2003d. Statistics for mobile commerce. [Web:]http://www.epaynews.com/statistics/mcommstats.html [Date of access: 19 Mar. 2004].
- ANON. 2003e. Africa at large: mobile phones in vogue. [Web:] http://www.afrika.no/Detailed/4532.html [Date of access: 19 Mar. 2004].
- ANON. 2003f. Business: ain't no mountain high enough; African mobile telephones. The Economist, 369(8348). [In ProQuest :
- http://0-proquest.umi.com.raulib.rau.ac.za] [Date of access: 19 Mar. 2004].
- ANON. 2003g. Vodacom South Africa. [Web:] http://www.cellular.co.za/africa/southafrica/vodacom/vod-details.htm [Date of access: 14 Nov. 2003].
- ANON. 2003h. The e-business handbook: the 2003 review of innovation at work in South African business. Trialogue: Cape Town.
- ANON.2003i. Africa at large: mobile phones in vogue. [Web:] http://www.afrika.no/Detailed/4523.html [Date of access: 19 Mar. 2004].
- ANON. 2003j. SMS history zone. [Web:] http://www.mobilesms.com/history.asp [Date of access: 19 Mar. 2004].
- ANON. 2003k. The world fact book. [Web:] http:www.cia.gov.cia/publications/factbook/prints.sf.html [Date of access: 19 Mar. 2004].
- ANON. 2004a. Vodacom, MTN report strong subscriber growth. Southern African Wireless Communications, 8(5):5, Jan/Feb.
- ANON. 2004b. At the helm. Vodaworld Magazine, Autumn.
- ANON. 2005. South African Advertising Research Foundation. [Web:] http://saarf.co.za [Date of access: 26 Apr 2005].
- BECK, N., LYNCH, P.D., & WADE, M. 2001. Future wireless trends. Accenture.
- BODNARCHUK, R. 2003. The next chapter in the text-messaging saga. Marketing Magazine, 108(15):15- 16, April. 21. [In ProQuest : Wire feed: http://0-proquest.umi.com.raulib.rau.ac.za] [Date of access: 3 Mar. 2004].
- BÜHRMANN, A. 2002. The ubiquitous mobile handheld device. Business 2.0.
- CANT, M, C & MACHADO, R. 2001. Marketing success stories. 4th ed. Johannesburg: Oxford University Press.
- CASCIO, J. 2004. Leapfrogging. [Web:] http://www.mobile-weblog.com/archives/leapfrogging.html [Date of access: 26 Apr 2005].
- CELLULAR ONLINE. 2005. News. [Web:] http://www.cellular.co.za [Date of access: 19 Apr 2005].
- COWLETT, M. 2002. Text message to build youth loyalty. Marketing. [In Proquest: http://0- proquest.umi.com.raulib.rau.ac.za] [Date of access: 19 Mar. 2004].
- CRESWELL, J. 1994. Research design: qualitative and quantitative approaches. California : Sage publications.
- DHOlAKIA, R. R. & DHOLAKIA, N. 2002. Mobility and markets: emerging outlines of m-commerce. Journal of business research, 5828:1-6.
- DE KERCKHOVE, A. 2002. Unleashing the power of mobile marketing. M-commerce world. [Web:]
- http://www.mobilecommerceworld.com [Date of access: 7 Mar. 2002].
- DE VOS, A. A. 1998. Research at grass roots: a primer for the caring professions. Van Schaik: Pretoria.
- DILLON, W., MADDEN, T. & FIRTLE, N. 1993. Essential of marketing research. Boston: Irwin.
- DRUCE, C. 2002. Mobile location revenue to rocket. [Web:]
- http//www.electronicsweekly.co.uk/issue/dailyview.asp?vpath=/articles/2002/08/20 [Date of access: 30 Oct. 2003].
- DUNCAN, R. 2001. Wireless integration: simplicity and value. Telecommunications Americas, 35(5):65.
- [In Proquest : http://0-proquest.umi.com.raulib.rau.ac.za [Date of access: 19 Mar. 2004].
- DURLACHER. 1999. Mobile Commerce Report. [Web:] http://www.durlacher.com [Date of access: 19 March 2004].
- GIUSSANI, B. 2001. Roam: making sense of the wireless Internet. London: Random House.
- GUPTA, P. 2001. The M-commerce Revolution. [Web:] http://www.bcrinternational.com/10ml121.html [Date of access: 5 Nov. 2001].
- HAIG, M. 2002. Mobile marketing: the message revolution. London: Kogan
- HANSON, S. 2003. The joys of text marketing. ABI/INFORM Global, 56(12):38, Jul.
- HALBERSTADT, L. 2002. Verbal communication with the author. Johannesburg.
- HANSON, S. 2003. The joys of text marketing. ABI/INFORM Global, 56(12): 38.
- JUNGLAS, I.A. 2002. U-commerce: an experimental investigation of ubiquity and uniqueness. Athens: Georgia. (Dissertation - PhD.) 143p.
- KAUFFMAN, R.J. & TECHATASSANASOONTORN, A. 2001. M-commerce: research framework and issues.
- (Paper delivered as part of the 5th annual electronic commerce conference at the University of Minnesota on 26/27 Mar.) (Unpublished.).
- KRAUSHAAR, A. 2004. Verbal communication with the author. Johannesburg.
- LEE, P. 2002. Top five mobile and wireless technologies for business, 2002: maturing technologies now relevant for practical enterprise applications. [Web:] http://www.deloitteresearch.com [Date of access: 19 Mar. 2004].
- LEHNER, F. & WATSON, R.T. 2001. From e-commerce to m-commerce: research directions. [Web:]
- http://www-mobile.uni-regensburg.de/publikationen.html [Date of access: 29 Sep. 2002].
- LEVY, S & STONE, B. 2002. The wi-fi wave. [Web: http://web5.epnet.com/delivery/asp?tb=1&_ug=dbs+0%2C1%2C13+fic+0+1n+en-us+sic [Date of access: 20 Sep. 2002].
- LIGHTMAN, A & ROJAS, W. 2002. Brave new unwired world: the digital big bang and the infinite internet. John Wiley: New York.
- MÜLLER-VEERSE, F. 2002. Mobile commerce report. [Web:] http://www.bwl.unimannheim.de/~broeker/white_papers/mcomreport.pdf [Date of access: 29 Sep. 2002].
- MOGOTSI, K. 2004. Verbal communication with the author. Johannesburg.
- MSINDWANA, A. A. & MULDER, D. 2002. The use of SMS as marketing technique in Integrated Marketing Communication. Communitas - Journal for community communication and information impact,7:61-86.
- NDIAYE, A. 2001. Electronic commerce in Africa: opportunities, challenges & GATS. [Web:] http://www.aercafrica.org/publications [Date of access: 25 Aug. 2002].
- NEVIN, T. 2002. Africa's new challenge: the mobile explosion and the Internet. African Business, 277:26. [In ProQuest : Feature: http://0-proquest.umi.com.raulib.rau.ac.za] [Date of access: 19 Mar. 2004].
- NEUSTETTER, M. 2002. Pixels, position and popular culture: notes towards an understanding of an emerging digital aesthetic in South Africa. [Web:] http://onair.co.za/mn/search_text.htm [Date of access: 19 Mar. 2004].
- NOLAN, S. 2003. Why the future of Africa is wireless. Intelligence: Nov.
- NYAMNJOH, F & HALL, J. 2002. Communication: the cellphone explosion in africa. Global Information
- Network, 12:1, Nov. [In ProQuest: Wire feed: http://0-proquest.umi.com.raulib.rau.ac.za [Date of access: 19 Mar. 2004].
- OHLSON, C. 2002. The evolution from e-commerce to mobile commerce - a glance at micropayments and its applications. [Web: http://itpapers.zdnet.com/abstract.aspx?kw=ecommerce&x=40&docid=30847 [Date of access: 30 Mar. 2004].
- PASTORE, M. 2000. M-commerce gives way to m-games. [Web:]
- http://www.cyberatlas.internet.com/markets/ wireless/print/0,,10094_455141,00.html [Date of access: 25 Nov. 2003].
- PENSTONE, K. 2003. Majoring in minors marketing. [Web:] http://www.marketingweb.co.za [Date of access: 19 Mar. 2004].
- RAO, S. S. 2000. E-commerce: the medium is the mart. New Library World, 101 (1154):53-59.
- https://doi.org/10.1108/03074800010316728 DOI: https://doi.org/10.1108/03074800010316728
- RIEGE, A. M. 2003. Validity and reliability in case study research. Qualitative market research: an international journal, 6(2):75 (11p.). [In Emerald Insight: Full text, full display: https://doi.org/10.1108/13522750310470055 DOI: https://doi.org/10.1108/13522750310470055
- http:www.emeraldinsight.com] [Date of access: 28 Sep. 2003].
- ROSE, R. 2002. Mobile phones: changing Africa's landscape. New African, 408:34-36, Jun. [In proquest : http://0 proquest.umi.com.raulib.rau.ac.za] [Date of access: 19 Mar. 2004].
- SHAPSHAK, D. 2003. From white elephant to giant usage. The Mail & Guardian, Mar. 6.
- STONE, K., MODEN, N. & KAY, G. 2001. M-commerce - more hype than substance? [Web:] http://www.arthurandersen.com/research.html [Date of access: 3 Mar. 2002].
- THE ALTERNATIVE CONSULTANCY. 2003. Summary of black youth trends 1992-2000.
- TREHAIR, G. 2003. Lucky chances. [Web:]http://www.itweb.co.za/sections/features/sms/feature030210-2.asp [Date of access: 19 Mar. 2004].
- UNILEVER. 2002. UCT Unilever institute of Strategic marketing - TrendYouth 1. Management summary.
- VAKNIN, S. s.a. Leapfrogging transition technology and development in post-communist Europe.
- [Web:] http://samvak.tripod.com/pp121.html [Date of access: 19 Apr 2005].
- VIDECNIK, M. 2002. Youth market research. [Web:] http://www.graliteo.com [Date of access: 15 Apr. 2003].
- WAGENAAR, P. 2004. Down to business. [Web:]
- http://www.itweb.co.za/sections/features/sms/feature030210-3.asp [Date of access: 19 Mar. 2004].
- WALLINGTON, K. Verbal communication with the author. Johannesburg.
- WEIDEMAN, R. 2003. Siyafunda, as sms text goes African. [Web:]
- http://www.itweb.co.za/sections/quickprint/print.asp?StoryID=132134 [Date of access: 19 Mar. 2004].
- Muir & WRIGHT, B. 2003. News on the go. SA Computer Magazine, 11(6):25-29. https://doi.org/10.1097/00132981-200311000-0001
- YOUTH, MIND AND MOOD. 2001. FCB Headspace. September.