Empirical support of the positive impact of an Intranet on communication in the working environment
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- Submited: October 20, 2022
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Published: October 24, 2022
Abstract
Organizations of all shapes and sizes have to embrace information technology to survive
and thrive in an increasingly competitive environment. Consequently, the level of
penetration and sophistication of information technology is growing rapidly, and with
it a concomitant increase in the level of organizational impact. In this article the authors
investigate the impact of an Intranet on organizational issues, such as communication.
The research study shows that technology like an Intranet, if used correctly, can have
a very positive impact on an organization’s communication culture and as such on various
other important organizational issues. The research was conducted in an insurance
company in South Africa (“The Insurance Company”).
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