The span of communicated ideas on corporate social responsibility (CSR) in Peru: The discourse on labour
The discourse on labour

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- Submited: October 15, 2022
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Published: October 17, 2022
Abstract
Since the establishment of ISO 26000, which is the international standard for social responsibility,
companies around the world have increased their focus on corporate social responsibility (CSR)
and on how their actions, products and services affect society. CSR is often seen as an extension
of corporate communication but it is not always practised as such, and where it is, it may not
always be practised according to the principles inherent in the standard. The objective of this
study was to identify the span of the communicated ideas – the range of predominant beliefs
– on the labour dimension of CSR in Peru. Q-methodology was used to identify four dominant
perceptions on the topic. A significant finding of the study was that while there was consensus on
the need to address specific issues of Peruvian labour, CSR, particularly CSR as an instrument of
corporate communication, was not held up as the vehicle with which to do so.
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