Development of a public road works contract management framework for the Zambian construction industry
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Keywords
Contract Management, CSF, Public Road Works, Zambian Construction Industry
Abstract
It is critical that the funds allocated towards public road infrastructure are utilized prudently to achieve value for money whilst meeting project objectives. Therefore, contracts which facilitate the attainment of significant value are utilized. However, these contracts are seldom reviewed. Furthermore, ineffective Contract Management is a frequent occurrence in Zambia. In view of the foregoing, the aim of this study was to develop a Public Road Contract Management framework for the Zambian Construction Industry (ZCI). The study adopted a sequential exploratory research design to identify and determine the associated challenges and critical success factors (CSFs), respectively, throughout the Contract Management cycle in the ZCI. This was achieved by ranking the challenges and CSFs based on the data collected through questionnaire surveys from 92 respondents. The major challenges in each phase of the cycle viz. Initiation, Planning/Procurement, Implementation/Administration, Monitoring & Control and Closure were that viability of strategic plans is affected by political regime changes, failure to allocate the contract with the required budget, lengthy payment processes, delay in payments for satisfactory performance and lack of reviews to document lessons learnt and best practices, respectively. The top CSFs in each phase were preparation of comprehensive feasibility studies; allocating the contract with the required budget; adequate funding during implementation; monitoring being carried out by qualified, competent, and experienced personnel; and enhanced record keeping, respectively. Statistical analysis of the data using the Spearman correlation coefficient showed that there was a strong positive relation between Contract Administration/ Implementation, and Monitoring and Control. The developed framework is expected to facilitate timely completion of roadworks that are executed to the desired quality at the budgeted cost and thereby achieve successful Public Road Works Contract Management.
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