RESOLVING CLIENT-LINKED DELAYS IN CONSTRUCTION PROJECTS IN INDIA
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Keywords
client, communication, construction, funds, system dynamics modelling
Abstract
Client-linked delays are prevalent in construction projects in India. Using the survey research method and the principles of system dynamics modelling, this study examined the influence of various client-induced factors that cause delays in construction projects, and the mechanisms that have been developed to resolve the challenge of delays in construction projects in the Indian context. The findings suggest that delays in progress of payment by the owner, slowness in decision-making by the owner, change orders by the owner during construction, poor communication and coordination by the owner and other parties, lateness in revising and approving the design documents by the owner, delays in approving the shop drawings and sample materials by the owner, and delays in furnishing and delivering the site to the contractor by the owner are the major client/owner-related factors which cause delays. The mechanisms developed suggest that timely decision-making, reinforced by availability of the requisite information and effective communication, together with availability of funds and an adequate budget allocation, can ensure timely progress of payment, which essentially should be able to reduce construction delays.
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