Use of DMAIC methodology to enhance online delivery and assessment during and beyond the COVID-19 pandemic. Scholarship of Teaching and Learning in the South , [S. l.], v. 6, n. 2, p. 100–116, 2022. DOI: 10.36615/sotls.v6i2.212. Disponível em: https://journals.uj.ac.za/index.php/SOTL/article/view/3786. Acesso em: 13 jun. 2026.