The referral-marketing practices of travel agencies: an exploratory study of word-of-mouth communication in the travel-agency industry in the Western Cape. Communicare: Journal for Communication Studies in Africa, [S. l.], v. 29, n. 1, p. 21–39, 2022. DOI: 10.36615/jcsa.v29i1.1674. Disponível em: https://journals.uj.ac.za/index.php/jcsa/article/view/1674.. Acesso em: 22 jan. 2025.